Setting up service is easy! This link will take you to our contact us page and explain more.
There is no formal licensing for pet sitters. What they are referring to is a business license. Yes, we do have a business license.
We only hire employees! Having employees also makes sure the job specifications are carried out according to our specific guidelines and according to the high standards of Jan’s Pet Sitting.
Prior to hiring all prospective employees undergo a background check, which is conducted by a private company. All of our employees are also covered by workers compensation insurance.
No, while dogs and cats do make up the bulk of our clients, we also have cared for small birds, guinea pigs, turtles, fish, ferrets, hamsters, iguanas, bearded dragons, chinchillas and and even silkworms!
Yes! All employees all receive ongoing training and education. Some seminars we have attended:
- Fear Free® Training
- Pet First Aid/CPR Training
- Dog Training Seminars
- Cat Behavior Seminars
- Reptile/Amphibian Seminar
- Pet Sitters International Conferences
- Texas Pet Sitters Conference
If you are a new client and we have not yet met, we recommend you contact us a minimum of 2 weeks in advance. If you need service in less than 2 weeks, please do contact us as we may still be able to accommodate you!
We have found through years of handling client keys, clients prefer having control of their own keys. Jan’s Pet Sitting utilizes a lockbox for keys while services are being performed.
This is how our lockbox service works:
When we arrive for our initial meeting with you, we will bring a lockbox with us.
We will have already set your lockbox to a code, known only to you and to Jan’s Pet Sitting.
At our initial meeting, you will provide TWO sets of keys. We will test the keys in the lock to confirm they work. We will place the keys inside the lockbox, and we will agree on a convenient place you will leave the lockbox for us to access.
When you return home from your trip, you are free to bring the lockbox inside. Just be sure you remember to put it out for us when your travel needs arise again!
There is a one-time $25.00 charge for the lockbox, due at the time we meet with you. The lockbox is yours to keep.
Should one of the keys malfunction we always have a second key to access your premises.
We recommend a place that is easy to reach and gain access to. Many clients place them on a gate handle or door handle. Other possibilities are your meter box.
We realize many condos/townhomes prevent putting out lockboxes. If this is your case, please discuss with us.
No worries! At the time of our initial meeting, the lockbox code will have already been set for you! We will leave the lockbox, code and directions for use of the lockbox with you.
We will attempt to contact you or your emergency contact for a key. If we are unable to obtain a key, we will contact a local locksmith to gain entry so we can care for your pets. You will be responsible for all locksmith charges as well as for the additional time spent by Jan’s Pet Sitting, including time spent to locate a key, contacting a locksmith, arranging to meet the locksmith at your home and wait time for the locksmith.
We strongly recommend you not give the code to your family, friends, cleaning people, etc. If we show up and the key is not in the lockbox, you will be subject to extra charges per the above paragraph.
Professional Pet Care
Pet owners trust us to look after the needs of their beloved companions. We are specialists committed to delivering the very highest of care and affection.